Start with the content you already maintain
Upload knowledge documents or add website content. Keep the information you publish aligned with your actual policies and product details.
Knowledge your customers can use
Your knowledge. Their language. A person when it matters.
Make your support documents useful in the conversation itself. AI draws on published knowledge, includes sources, and works alongside your support team.
Start free trialAnswer across languages
Let customers ask in their own language while AI draws on your knowledge base. Review the quality with the languages and terminology your customers actually use.
Keep the source within reach
Source references help customers find the underlying information. They also give your team a way to review the basis of an answer.
Hand off with context
Bring a person into the shared inbox when the request needs judgment or further help. The conversation stays available to the person taking over.
Let customers ask. Let AI check your system.
Connect your knowledge and read-only APIs for orders, transfer status, invoices, or plans. Answer in your customer’s language.